Terms of service
OVERVIEW
This website is operated by Maison Elara. Throughout the site, the terms "we", "us", and "our" refer to Maison Elara. Maison Elara offers this website, including all information, tools, products, and services available through this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or made available on our website.
These Terms of Service apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our Services.
Any new features, products, tools, or services added to the current store shall also be subject to these Terms of Service.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents to use this website under your supervision.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.
You must not transmit viruses, malware, worms, or any other destructive or harmful code.
A breach or violation of these Terms may result in the immediate termination of your access to our Services.
GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time, subject to applicable law.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our prior written permission.
We reserve the right to modify, suspend, or discontinue any part of the website or Service at any time.
ACCURACY OF INFORMATION
We make reasonable efforts to ensure that the information available on our website is accurate, complete, and current.
However, we do not guarantee that all information, including product descriptions, images, specifications, prices, promotions, availability, or other content, will always be free from errors or omissions.
We reserve the right to correct errors, update information, or modify website content at any time without prior notice.
PRODUCTS AND SERVICES
Certain products or Services may be available exclusively online and may have limited quantities.
We make every reasonable effort to display the colors, materials, dimensions, characteristics, and images of our products as accurately as possible. However, the appearance of products may vary slightly depending on screen settings, photography, lighting conditions, and manufacturing variations.
We reserve the right to limit the quantities of any products or Services we offer and to discontinue products at any time.
All product descriptions, prices, promotions, and availability are subject to change without prior notice.
PRICING AND BILLING
Prices for our products may change without notice.
We reserve the right to refuse, limit, or cancel orders where permitted by applicable law, including in cases involving:
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Suspected fraud or unauthorized transactions
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Incorrect pricing or product information
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Product unavailability
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Payment verification issues
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Suspected resale or commercial purchasing activity
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Violations of our policies
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.
You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases made through our website.
PAYMENTS
Payments are processed through the payment methods made available during checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.
We reserve the right to perform additional verification or security checks when reasonably necessary to prevent fraud or unauthorized transactions.
SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping Policy.
Delivery dates and timeframes displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.
Maison Elara shall not be responsible for delays caused by shipping carriers, customs procedures, weather conditions, public holidays, supply chain disruptions, or circumstances beyond our reasonable control, except where otherwise required by applicable law.
RETURNS AND REFUNDS
Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy.
Customers are encouraged to review the applicable policy before completing a purchase.
THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools, platforms, payment providers, or services that we do not directly control.
Your use of such third-party services may also be subject to the terms and policies established by those providers.
We are not responsible for third-party services except to the extent required by applicable law.
THIRD-PARTY LINKS
Our website may contain links to third-party websites.
Maison Elara does not control and assumes no responsibility for the content, privacy practices, security, products, or services provided by third-party websites.
We encourage users to review the applicable terms and privacy policies before using external websites or services.
INTELLECTUAL PROPERTY
All content available on this website, including but not limited to text, images, graphics, logos, icons, videos, product descriptions, designs, website elements, and other materials, is owned by Maison Elara or used under appropriate authorization and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written authorization from Maison Elara or the applicable rights holder.
USER COMMENTS, REVIEWS, AND SUBMISSIONS
If you submit reviews, comments, suggestions, feedback, photographs, or other content to us, you confirm that you have the necessary rights to provide such content.
You agree that your submissions will not violate applicable laws or the rights of any third party.
Where permitted by law, you grant Maison Elara permission to use, reproduce, edit, publish, and display content voluntarily submitted to us for legitimate business and promotional purposes.
PERSONAL INFORMATION
Your submission and processing of personal information through our website are governed by our Privacy Policy.
PROHIBITED USES
You may not use our website or its content:
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For unlawful or fraudulent purposes
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To violate applicable laws or regulations
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To infringe intellectual property rights
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To submit false or misleading information
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To transmit viruses, malware, or malicious code
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To collect personal information from others without authorization
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To interfere with the security or operation of our website
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To attempt unauthorized access to our systems or services
We reserve the right to restrict or terminate access to our Services for violations of these provisions.
DISCLAIMER OF WARRANTIES
We make reasonable efforts to provide a reliable and secure shopping experience.
However, to the maximum extent permitted by applicable law, we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded under applicable law.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Maison Elara shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or Services.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Maison Elara and its affiliates, employees, contractors, suppliers, and service providers from claims or expenses arising from your unlawful use of the website or violation of these Terms.
SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain valid and enforceable.
TERMINATION
We reserve the right to suspend or terminate access to our website or Services where we reasonably believe a user has violated these Terms or applicable law.
Obligations and liabilities incurred before termination shall survive termination where applicable.
CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace these Terms of Service from time to time.
Any changes will become effective when published on this website unless otherwise required by applicable law.
Your continued use of the website following any changes constitutes acceptance of the revised Terms.
CONTACT INFORMATION
For questions regarding these Terms of Service, please contact:
Maison Elara